These people are idiots

You order a satnav device, pay for shipping and expect  - at the least - a modicum of intelligence in packing it for shipping.

This is how it arrived.

It's probably experienced the equivalent of  being picked up and dropped on a hard surface 200 times.

No point in complaining directly, of course - you just get a Call Centre drone who's measured by how quickly he/she gets rid of callers..

So if anyone's interested - the company is Dick Smith Electronics and they're staffed by idiots